Deadbeats burn my butt!
Picture my face with steam exploding out of both ears. I can't believe some people. We have recently been the victims of several deadbeats. We've had people place orders with stolen credit cards (to the tune of $6000, thank you very much, and our volume isn't so large that a hit like that doesn't take us months to recover from), place large orders and then pay with a bad check (luckily, before we decided to do away with this option for this reason, we always held an order until payment was cleared), and place orders for items the post office delivered but they insist they never received it and it should be our fault despite the delivery confirmation showing it was the USPS' fault. And that is just the tip of the iceberg.
I'm sorry to complain and complain, but these things hurt all of our customers. Because we had to give away nearly $10,000 of money we were already banking on, in just one month, we have been behind on our shipment receipts, which makes us late to get new items, which is especially irritating to those who are waiting for backordered items. We also must shave down the offerings for the next season, and further delay our wholesale line... All the while endangering our relationships with suppliers and other service providers because our payments are late... And the ripple effect is really astounding.
If you are visiting this site and thinking a business owner has it made in the shade, I just wanted to pass out a reality check. Who do you think is the last one to be paid when the doo doo hits the fan like this? Who do you think is so late on her bills that her heat is shut off just as it turns 35 degrees outside with 2 small children in the house? Who do you think cries every night contemplating whether to close up shop and destroy her dream and put many others out of work...?
And please god don't let me ever catch you being a deadbeat! You may think that everyone you do business with is a faceless corporation, but more than you think are struggling each day just to continue to ask for the opportunity to do something for you again, and you need to treat them as such.
Thanks for the soapbox.
I'm sorry to complain and complain, but these things hurt all of our customers. Because we had to give away nearly $10,000 of money we were already banking on, in just one month, we have been behind on our shipment receipts, which makes us late to get new items, which is especially irritating to those who are waiting for backordered items. We also must shave down the offerings for the next season, and further delay our wholesale line... All the while endangering our relationships with suppliers and other service providers because our payments are late... And the ripple effect is really astounding.
If you are visiting this site and thinking a business owner has it made in the shade, I just wanted to pass out a reality check. Who do you think is the last one to be paid when the doo doo hits the fan like this? Who do you think is so late on her bills that her heat is shut off just as it turns 35 degrees outside with 2 small children in the house? Who do you think cries every night contemplating whether to close up shop and destroy her dream and put many others out of work...?
And please god don't let me ever catch you being a deadbeat! You may think that everyone you do business with is a faceless corporation, but more than you think are struggling each day just to continue to ask for the opportunity to do something for you again, and you need to treat them as such.
Thanks for the soapbox.
<< Home